Critical thinking and problem solving in workplace

Why critical thinking and problem solving important in the workplace? Business corporations are facing increasing pressure to stay ahead of their competitors. As such, promoting initiative and enterprising behavior within the workplace can be beneficial in giving organisation the edge by becoming more effective and productive. The strategy of embracing innovation by converting creative ideas into practical applications has brought fortunes to many MNCs, including Apple and Google which is why the skills of critical thinking and problem solving is super needed. 

This critical thinking and problem solving workshop aims to improve participants’ ability to innovate and find novel solutions; to meet challenges they face in the workplace. After introducing creative thinking techniques, participants will get a chance to explore how to overcome the barriers to individual and group creativity by applying these critical thinking skills to as part of their decision making process. 

critical thinking and problem solving in the workplace

Who will benefit:

  • Entry level managers
  • Mid Level Managers
  • Individual contributors
  • Workshop Module:

    Module

    Objectives

    Methodology

    What is Critical Thinking

    •Highlight different types of  critical thinking

    Energizer, lecture, group discussion, case study

    5-D Critical Thinking and Problem Solving Process

    •Define Issue

    •Determine Root Cause

    •Devise initiatives

    •Decision Making

    •Develop Action Plan

    Lecture, discussion

    Trace Root Causes

    •5 whys method

    •fishbone diagram

    Energizer, lecture, discussion, case study

    Creative Thinking

    •Divergent thinking

    •Brainstorming

    •Brainwriting

    •SCAMPER

    •Forced association

    Experiential learning activity, lecture, case study

    Decisions & Implementing Solutions

    •Convergent thinking

    •Decision making process

    •Decision matrix

    Experiential learning activity, lecture, case study

    Evaluate and Improve Implementation

    •PDCA cycle

    •Evaluation methods

    Experiential learning activity, lecture, case study

    Workshop Outline:

    • Introduction to creativity
    • Developing new ways of thinking
    • Practise and implement innovative and enterprising behaviour
    • Identity, evaluate and manage risks
    • Examining alternatives
    • Integrating creativity into the decision making process

     

    More info on critical thinking and problem solving workshop click here! Or contact us on support@exquisiteconnection.com